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Return & Refund Policy


Thank you for your purchase, we hope you are happy with your new threads. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. If there is an issue with sizing or you received the wrong product, please return it and let us know and we will be happy to get it right this time. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 45 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, 4thepeople.us@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging including your proof of purchase or the return form provided, and mail your return to the address from which it arrived.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. If you use the prepaid shipping label, money will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 business days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at 4thepeople.us@gmail.com below to arrange a refund or exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

By Text: 503-575-0672

4thepeople.us@gmail.com